It was a beautiful stay. Kind and friendly staff. Great beds. Amazing shower and bathroom. Good location. It was luxurious. But price-quality, its a bit pricey in comparisson to other stays in Guatemala. But it was lovely, the rooms are very spacious and charming if you like the antique style (not modern style ). It was very neat and the breakfast buffet was really good. Also dinner options are nice. Also room service was very delicious food.
Sarah
april 2024
Breakfast was great. The pool was nice.
Fuller
juni 2023
The hotel is beautiful. We stood just one night due to a missed flight. We checked in after 9pm. and asked for a late check out at 4 pm. We had to pay $60 extra, but the staff was accommodating.
Tanya
november 2024
Best hotel where I have been in Guatemala city, excellent location with a supermarket, a mall, a Main avenue and restaurants close. The breakfast was outstanding due to the variety and good taste. I loved that they immediately applied a feedback I provided which means that they really care for their guests. Really clean rooms, and comfortable pillows
Rodrigo
december 2023
Elegant, clean, well appointed!
Kathleen
december 2023
The service always meets and exceeds expectations. As a primarily English speaker it was easy to get help if needed. The staff was also very patient when I tried to use my Spanish skills! The beds and rooms were very comfortable. I also really liked the little lavender oil bottle as I tend to be a nervous traveler.
Shelly
juli 2022
Facilities were excellent
Olivia
december 2023
The room is super comfortable, extremely clean, bed is comfortable and shower is great. The hotel has great amenities, the pool and jacuzzi were impecable. The gym has enough equipment to accommodate the guests. The food in the restaurant was delicious.
Vera
januari 2024
We stayed for one night and it was a lovely bit of luxury before our next stop. Staff were brilliant, the location is very central and close to shops should you need it. The sports facilities, pool and sauna were also great perks!
Ilona
april 2024
Breakfast was good overall,
Jose
december 2023